hhbf Responsible Gaming
hhbf believes that gaming should be enjoyable and controlled. Use our safety tools to keep your gaming experience secure.
Our Commitment to You
Gaming at hhbf is for entertainment only — it should never become a burden on your life. We believe responsible gaming is a right, and our responsibility is to help you protect that right.
While enjoying online betting and casino games, some people end up spending too much time or money. This is a real problem that can affect family, relationships, and financial wellbeing. That is why hhbf maintains various protective tools and support systems — so you can always stay in control.
This page will show you how to use our tools, identify problems, and get help when needed. Remember — hhbf is always here for you.
Age Restriction — Strictly 21+
All games and betting services at hhbf are strictly for individuals aged 21 and above. Access by anyone under 21 is completely prohibited. Any attempt to open an account on behalf of a minor is a direct violation of our policy.
- Age verification is mandatory when opening an account.
- Identity documents may be requested at any time in cases of suspicion.
- Enable parental controls on your device to keep minors away.
Our Protection Tools
hhbf provides these tools to keep you aware and safe.
Deposit Limit
Set the maximum amount you want to deposit per day, week, or month. Once a limit is set it takes effect immediately. Increasing a limit requires an additional 72-hour waiting period — giving you time to reconsider.
Time-Out
Temporarily close your account for 1 day to 6 weeks. During a time-out, logging in, placing bets, or making deposits will not be possible. This break helps you clear your head and make better decisions.
Self-Exclusion
If you feel gaming is getting out of control, close your account for 6 months to 5 years or permanently. Self-exclusion takes effect immediately and cannot be reversed before the period ends.
Session Time Reminder
Turn on session reminders to be notified of how long you have been playing in a single session. A notification will appear when the set time is up — the decision to continue or stop is yours.
Loss Limit
Set in advance the maximum amount you are willing to lose within a given period. Once that limit is reached, no further bets can be placed. This is the most effective protection against large losses.
Support & Advice
If you ever feel you need help, the hhbf support team is available 24/7 via live chat and email. Contact us in Bengali or English — whichever you prefer.
How to Use the Tools
Log in to your account
Log in to your hhbf account and go to the profile settings menu.
Open the Responsible Gaming section
Click on the "Responsible Gaming" or "Safety Settings" tab.
Choose your preferred limit
Select whichever you need — deposit limit, loss limit, time-out, or self-exclusion.
Confirm
Save the setting. Reducing a limit or activating a time-out takes effect immediately.
Recognise the Signs of a Problem
Gaming problems often develop gradually — until one day they become hard to manage. Be alert if you notice any of the following signs in yourself or someone close to you:
- Repeatedly playing to recover lost money ("chasing losses")
- Hiding gaming activity from family or friends
- Spending money needed for everyday living on gaming
- Wanting to stop playing but being unable to
- Thinking excessively about gaming, losing sleep, or feeling restless
- Increasing bet sizes to chase the same level of excitement
- Continuing to play by taking on debt or borrowing money
If any of these signs apply to you, do not wait — contact hhbf support or activate a time-out or self-exclusion right away.
hhbf's Responsibility Pledge
We do not just follow rules — we believe that creating a safe gaming environment is our core duty. Learn about hhbf's responsibility pledges.
- A strict age-verification process during account registration — no access for anyone under 21.
- SSL encryption and fair play to ensure a trusted and transparent gaming environment.
- Advertising never targets minors or problem gamblers.
- Every protection request — time-out, self-exclusion — is acted on immediately and without question.
- No promotional emails or bonus offers are sent after self-exclusion.
- Our 24/7 support team is able to provide advice on responsible gaming in Bengali.
Need Support? We Are Here
If you are struggling to control your gaming or have any questions, contact the hhbf support team. We do not judge — we just help.
Support is completely confidential and free. Your information stays protected.
Start Safe Gaming Today
Log in to hhbf, set up your safety settings, and enjoy responsibly.